13 May 2010 @ 7:57 AM 
 

A Not So Good Review of – Countertop Ice Machines

 

If you’ve done any investigating online you know that there is a problem with smaller chillers and refrigerators that use thermoelectric cooling at their core.  And I’m not really sure what it is but I tend to think it has to do with over heating of some sort.  One fellow reported that he has a Magic Chef like those at www.countertopicemaker.net.  It just stopped working.  It was 12 months old when it quit.  But he did not get a hold of the company because he hadn’t sent in any warranty papers and hadn’t kept track of his receipt.  So he didn’t figure it would end there. He thought it might be a plugged filter, but he couldn’t figure out how to get into the filter, so it has just sit for around 6 months.

That’s a sad story, but it’s the case all too often.  I know that most machines similar to this use a temperature sensitive fuse and when it overloads the machine goes dead.  Sometimes they are reset thermal units and the machine will work after is cools off.  I have also found that most of these machines are from China and you can not even take them apart let alone repair one.  They are all snapped together and you have to break the snaps to get them apart.  Check the label and if it is made in China you probably will not be able to get any parts for it.

Always call the company on any machine that is still in warranty as they all have to stamp a date number of manufacture on every machine.  They can use this data to determine if your machine is still under warranty even if you do not have a receipt.  Some companies will replace the machine even if it is a little out of warranty.

Here’s another report from a new customer saying that a new Waring Pro Professional Countertop Ice Maker should do what it is advertised to do; make ice and lots of it. Except, the ice tastes like melting plastic. In spite of running the clean cycle several times (the instructions say just once), cleaning the unit with baking soda, and leaving a box of baking soda in the unit over night, ice can still taste of plastic. Thinking it might be the tap water, we ran Evian through it. The ice still tastes like plastic. 

Hopefully, this will pass over time, but take care…if you want to use your ice maker immediately, you may not be able to. It should work right out of the box, but may not.

On a first attempt some got a “Low Water” error. The problem happened when it was full. So I went through all of the self cleaning and manual cleaning recommendations in the manual. It would run through One Cycle, make the cubes and then return the “Low Water” error. Make sure you have a return policy, however you may have to pay the shipping and a re-stocking fee.

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Tags Categories: OpenBook Posted By: Stephen
Last Edit: 13 May 2010 @ 07 57 AM

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